Questions families ask.

Yes. Outside office hours, call our out-of-hours line on 01938 810 657 and a member of the family will answer, at any hour. During office hours, monday to friday, 8am to 5pm, call the office on 01938 559 256. If someone has died at home, we can come straight away, or in the morning if you would rather wait.

No. You can call us straight away, and we can begin arranging the funeral before the death is registered. We will explain when and how to register.

Usually within one to three weeks. It depends on the medical examiner or the coroner finishing their work, and on when the church, chapel, crematorium or cemetery is free. If your faith asks for a quick funeral, tell us and we will do all we can.

Yes. You can visit them in our chapel of rest in Welshpool or Llanfair Caereinion, by appointment, as often as you would like. Bring anything you would like to leave with them.

Whatever you think they would like: their best suit, a favourite jumper, their football shirt, or a simple gown that we can provide. Just bring the clothes to us.

Our charges for an attended funeral are £1,780, plus fees set by others such as the crematorium or cemetery. A direct cremation, including the cremation fee, is £1,800. Every price is on our price list, and you can estimate the cost of the funeral you have in mind.

No. We do not ask for a deposit. Our invoice is payable within 30 days of the funeral. You will have a written estimate before anything is agreed.

Please talk to us early and honestly. The bank can often pay our invoice from the person’s own account, and if you receive certain benefits you may be able to get a Funeral Expenses Payment. Help with paying for a funeral.

A cremation without a service at the crematorium. Family and friends do not attend, and you can hold your own gathering at another time and place. More about direct cremation.

We collect the ashes from the crematorium, usually within a week or two. You can collect them from us, we can bring them to you, or we can arrange for them to be buried or scattered. There is no hurry: we will keep them safely until you are ready.

Often, yes. We will check with the cemetery or churchyard whether there is space, find the paperwork for the grave, and arrange for it to be reopened.

No. We do not offer embalming. Your loved one is cared for in our chapel of rest until the funeral.

Yes. You can write down your wishes for free, and if you would like to pay in advance, we can introduce you to Golden Charter, who provide pre-paid funeral plans. R G Peate Funeral Services Ltd does not sell plans or give advice on them.

Call us, and find the plan documents if you can. We will contact the plan provider and tell you exactly what the plan covers and what, if anything, it does not.